Quick guides
Short answers by topic. For the full library, see all guides.
Mileage and travelWhat counts as work travel, the 55p rate (45p before April 2026), temporary workplaces, and why the commute never counts.
Uniform and workwearFlat rates by job, what counts as a uniform, and why you do not need receipts.
Professional fees and unionsNMC, HCPC, Unison, RCN and the rest of HMRC's approved list.
Working from homeThe £6 a week flat rate, why it ended in April 2026, and the years you can still claim.
Marriage AllowanceTransferring a partner's unused allowance, up to £252 a year, backdated 4 years.
CIS and Self AssessmentWhy 20% is deducted, what you can offset, and how the return works.
Timing and what happens nextWhat happens after you sign, and the 5 to 8 week timeline.
Government GatewaySetting one up, linking it safely, and what we can and cannot see.
Claims by jobSupport workers, nurses, drivers, forces, security, construction, mechanics.Every question we get asked
Trust
Is this legit?
Yes, and it takes 60 seconds to check. Tax Pro Group Ltd, company number 15046741, Birmingham. 4.9 on Trustpilot from 3,100+ reviews. We act as your agent with HMRC and your refund is paid to a bank account we've verified is yours.
Are you HMRC?
No. We are a paid tax agent. HMRC does not charge for refunds and you can claim yourself directly. We are paid only when we get you money.
Is my data safe?
Identity verified, HMRC authorisation done through their official agent process, refunds paid only to your verified account. We never ask for your Gateway password. See our privacy notice.
Money
How much does it cost?
37.5% plus VAT of the refund, minimum £45 plus VAT. CIS £220 plus VAT with the full return. No refund, no fee. Nothing upfront. Full fee page.
How much will I get?
The average refund is £2,972 for a 4-year claim. Mileage claims are often over £1,000 a year. The 60-second check gives a rough figure, your specialist gives the exact one before anything is filed.
What if I earned very little?
If you earned under £12,570 in a year you probably paid no tax, so there's nothing to claim for that year. The check will tell you.
Already had a refund?
You can still claim other expenses in the same years. We check what has already been paid so nothing is claimed twice.
Process
How long does it take?
5 to 8 weeks for a first claim, around 2 weeks after you approve your estimate. Repeat claims from 2 weeks. HMRC usually pays 7 to 14 days after we file.
Do I have to deal with HMRC myself?
No. Once you've signed your agreement, we post everything HMRC needs on your behalf and deal with HMRC for you from start to finish.
Do I need my P60s or payslips?
Usually not. Linking your Government Gateway lets us see your employment history. If something is missing you can add an employer in the app.
Can I claim if I've left the UK or changed jobs?
Yes, for any of the last 4 tax years you paid UK tax.
Can I talk to a person?
Yes. Your tax specialist is named on your claim and you can message or call them on WhatsApp from the app. Main line 0330 822 6040.
Still unsure? WhatsApp your specialist, replies usually within the hour. Or see all the ways to reach us.